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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of TinyDoodle (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful! Quality is super!! Very happy with it
20 Aug 2019 19:20
Just like picture, pants rather small in waist. I bought 1 size bigger, should have been 2 sizes. Not sure if he fits the pants. Shirt will fit. And superquick delivery!! Within 2 weeks!
18 Aug 2019 17:08
Super cute! Nice quality and shipping was fast.
26 Jul 2019 20:16
nice quality material with button snaps. size is the same as NZ 3-6months.
23 Jul 2019 05:08
I’m so pleased with the baby’s outfit. Really nice. It’s a gift so I can’t open it yet. Thank you very much store.
11 Jul 2019 16:36
Beautiful all summer if
10 Jul 2019 08:47
I am very glad :)
8 Jul 2019 19:11
Reasonable outfit and shipping.
4 Jul 2019 11:41
The set is good and quality. Small size.
22 Jun 2019 11:16
Shipped faster than expected!
21 May 2019 01:59
I love it, just like in the picture. It's cotton they're kind of thin, but it's pretty good. I recommend it. I love it.
13 May 2019 03:17
Send fast I recommend
27 Apr 2019 06:35
Very fast shipping! The quality of the material is good, all as in the picture, suggest
16 Apr 2019 16:47
Fits a little bigger than expected but very cute and good quality!
4 Apr 2019 23:30
It was a little smaller!
4 Apr 2019 19:37
Very beautiful and comfortable Material. Came earlier than expected
29 Mar 2019 22:40
Beautiful and soft, print seems to be good quality. Definitely would buy again!
26 Mar 2019 20:00
A good suit, thin, summer.
16 Mar 2019 04:05
The parcel to volgograd came in 10 days. The suit is good, odorless. The material is pleasant. Took on growth, size 18 months. Now our height is 74, the weight is 10500 kg, 6 months and we are a little more. For the summer is just right. Thanks to store for fast shipping and good item.
14 Mar 2019 10:50
It came in 2 weeks! Norm suit
4 Mar 2019 04:37
Very good quality. It is not the first time i shop from this store. Commandant.
1 Mar 2019 09:10
According to the picture
27 Feb 2019 01:57
taking a bit long for shipping, but it is very cute