SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TinyDoodle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Alles in orde
Came crumpled, but otherwise everything is ok
Very beautiful I recommend not taxed...
Very fast shipment dotarła. The care label 90 but practically overlooks size for 74/80. Material very comfortable, cute colors :)
Good quality material
Bellisimo
I liked everything i ordered thought the size more. But we are now 7 months and only us. Bodik is small for our height 74, wear only now, and the skirt is in the next. The year will be well worn. The thing is good.
Very good quality and very good price.
The items great. Reached on time. The package was sealed well
Good
Great and delivery is fast
Very nice. Just like the picture.
Comme la description toooop
Excellent product. Recommend.
Super material, very fast delivery I am very satisfied!!!
Beautiful, good material and good sewing,. Only the tiara is elastic raw no use. But the outfit is beautiful. Taxed in R$ 15,00 mail.
A beautiful kaplet, everything as described. I am very please. I ordered size 80, fits my 10 month old daughter. And it will serve us for a long time
Cute design and colors, but not stitched qualitatively.
It's my favorite, I love it!
Very wonderful goods as the description completely arrived after 19 days of demand thanks to the store I loved
The application displays the remaining resource of parts of the robot vacuum cleaner, the story of the drawings with a map and a meter. Also on the internet you can download and re-flash the vacuum cleaner, so that he spoke in the Russian language the voice of the robot, кузи from the cartoon about the housekeeper, the voice of the assistant alice and other options (until i tried to resew). I bought for 17635,87 ₽ complete with 2 replaceable filters.
Preciosoo
Very good store. Shipping fast
Fast delivery, thanks to store
lovely dress I recommend
Very beautiful and suitable and beautiful cloth I recommend buying
super
Very fast shipping
Looks just like the picture
Great kit came after a week of order
Very good. No contact w/ store therefore 1 star.
Super
Czekałam OK 3 weeks. All OK. Material body is cotton, the porządna cotton. Dress the thin koszulowy gnieciuch. Size strange. Body some small, for eye 80-86, and dress wide and long. I am medium glad.
Nice. thanks.
I liked the set, the quality is good. Daughter of 1.6 size ordered 24 m.
It is exactly like the picture,quality is nice
Thank you store..it’s nice..
Received it today and we absolutely love it!!! Thanks a lot! Will shop here again
Fully matches the photo! Naturally neat, original!!
Good
Good quality
Hermoso
Super cute!
the product is nice and soft. Cheap but has a high quality material. I'm happy with my buy. Quick delivery too
Ótimo
Everything is fine!
Beautiful fatinho
OK
Super quality! Fast shipping! I liked everything! Thank you store!
The dress is beautiful, I recommend it, I took the size 2 T for my daughter who is 18 months old