SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TinyDoodle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
100cm
All very well
A little big for the size you brand
Hermoso
Super big size, i ordered 9 m and it looks good on a 5 year old, good quality but different size than ordered
Very cool
It's okay. Thank You
I liked the kit, the order was made on july 19, the parcel received on august 7 as it was declared by the store. the order was tracked, the seller did not communicate. the seams are even, the threads do not stick out, the smell is weak, but there is something that is not critical, after washing i think will leave. we will wear) i advise
Very beautiful
according to the specifications. Top Product
thanks .it's nice
The costume is very nice, quality. The goods are very satisfied, the store is conscientious.
it is big
Just as seen in the picture
nice
Very thin material, piżamowy. T-shirt not sweatshirt. Trousers a little strange sewn. Rozmuar 18m came at 100 cm. Sleeping will
Too cute.i love it
Very nice
All right. Nice set
Excellent
Very cool kits. Mega fast delivery, big. We will visit this store more often. Size corresponds.
very nice and accurate
lovely, fast shipping to Tanzania
The quality of the suit is good. The fabric is soft, pleasant to the touch. To be honest, it looks more like pajamas. I was sure that the denser fabric
Cute set, the size took 1 more, came up perfectly looks cool, the threads do not stick out. The suit is light, summer. The elastic on the trousers is not tightened, the ropes are decorative, but the elastic is not tight. I am very satisfied, delivery fast
light material. The monster is a print out. The pant is longer than expected
Like fabric light and cofortavel
Just as i expected.
Ordered for the growth of the child. the product corresponds to the description. the fabric is thin, for a warm summer just right. before novosibirsk the goods took 14 days.
it's very comfortable. thank you.
Very soft exact fabric for a baby, arrived before the estimated date to mexico, super recommended
.
Good quality suit.
Cute
parfait
Corresponds to the description of a good suit
Very good quality I recommend them thank you
Everything is good, I asked Size 12 m for my 4 month baby.
All beautiful as photo 100% recommended thank you store
as describe. recommended .
They're cute.
Same as pictures, 2 weeks delivery.
Conforms to photo
Very nice good fabric
This set i would call pajamas, but not bad quality
Delivery is fast, color and pattern as picture. The blouse is bright. On the panties hung a couple of threads. We 6 months, ordered for 12 months and we approached, a bit too big, but we are big. All according to the size table converges. Seller recommend!!!
The order came for 2 weeks. Quality like, easy. The size is large, the suit is written 90, the child is 87 cm. But the costume is very big, as at 100 cm
The shipment was super fast. The quality is good excellent seams if it is thin
14 day shipping, suit equal to photo, very satisfied
sizw 24m for 15m boy. a little big